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Jennifer Shaheen
Jennifer Shaheen is a retail business transformation expert specializing in strategy, user experience, and data-driven decision making. As founder of Technology Therapy Group, she integrates emerging technologies, including AI, into traditional business operations while maintaining exceptional customer experiences.
With 25 years as a strategic advisor across luxury retail, jewelry, finance, and manufacturing sectors, Jennifer delivers sustainable growth through digital transformation. Her expertise encompasses marketing strategy, website development, e-commerce, and digital advertising solutions that drive measurable results.
Jennifer holds an MIT Certificate in No Code AI and Machine Learning and serves on both the Rhode Island Science Technology Advisory Council and the board of C.F. Martin & Co.® Her insights have appeared regularly in The Wall Street Journal, Forbes, and on MSNBC's "Your Business."
A compelling presenter, Jennifer transforms complex digital concepts into actionable business strategies. Her presentations on AI applications, marketing technology, and generational customer experience resonate with professionals in retail, hospitality, and manufacturing who seek practical implementation instructions with clear metrics for success.
Sessions
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Mission Underwater: Embedding Core Values in Every Level of Your Dive Shop11-Nov-2025W300
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From Shore to Store: 50 Touchpoints to Level Up Your Dive Business11-Nov-2025W300
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