Pre-2020, we would hear words to describe physical stores, like awesome, beautiful and great, and you dreamed your customers would find you downright astonishing. Dreaming is done. We'll focus on eight critical areas of your store that work together to deliver an astonishing experience at every single touchpoint you have with your customer. We will look at marketing, exterior, interior, employees, merchandising and three more areas you might not have though of. You can't afford not to deliver an astonishing experience at every turn.   

Learning Objectives:

• Discover how to multiply your unique brand through first impressions 
• Uncover marketing connections you must maintain to multiply the strongest customer relationship
• Realize the most important step in the entire 360-degree experience that your customers secretly want but never tell you