WHERE THE DIVE INDUSTRY COMES TOGETHER

Are you prepared for the future of the recreational diving industry? DEMA Show Online provides training, support and community to help your business succeed. The Show is a MUST-attend event if you want to experience the latest industry trends and develop business and professional relationships in a virtual setting unlike any other.

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DEMA Show Online Attendee Frequently Asked Questions

Virtual Conference Platform Questions | Virtual Marketplace Questions

Why do I have to login to two different areas online?

DEMA Show Online invested in robust tools that provide the best attendee experience. They require independent profiles.

Virtual Conference Platform

How do I login to the Virtual Conference Platform?

Visit your attendee console to log in. The first time you visit the Virtual Conference Platform, please create a simple account by clicking “First time logging in? Click here.” button at the link above. Be sure to set up your profile to take advantage of all the features the networking and education platform has to offer. On subsequent visits, you will be able to login using the password you created during your first visit.

How do I edit my profile in the Virtual Conference Platform?

  • Click the drop-down arrow next to your name at the top right of the page.
  • Click on View [Name’s] Profile.
  • Click on the Edit link by Attendee Information.
  • Complete information on appropriate tabs and click Save at the bottom of the page.

What if my time zone is incorrect in the Virtual Conference Platform?

  • Click the drop-down arrow next to your name at the top right of the page.
  • Click on My Account.
  • Choose time zone from the drop-down list.
  • Click Save Changes at the bottom of the page.

How do I view a session?

  • The link to the webinar session will be located inside of the session description the day of the event.
  • Click the “Going” button on the session description to add the “My Sessions” so you do not miss out. Additionally, you can download the session to your personal calendar.

What browser do I need to view the conference sessions?

Supported browsers include Chrome (version 72+), Firefox (version 52+), Opera (version 63+), Safari (version 13+) and Edge Chromium (version 79+).

Instructional videos for the DEMA Show Virtual Conference Platform:

  • “Using the Event Platform: Engaging with the Community” – includes logging in instructions: [Add Link]
  • “Using the Event Platform: Navigating Conference Sessions” – includes how to use the conference portion: [Add Link]
  • Searching for Exhibitors in the Virtual Marketplace – How to find and connect with exhibitors and sponsors that match your areas of interest: https://www.youtube.com/watch?v=uyyCmioVWP8&feature=youtu.be

When will on-demand sessions be available?

On-demand viewing is already available for past sessions. After sessions are broadcast, we will add them to the on-demand content by the following day.

Virtual Trade Show

How do I login to the Virtual Trade Show?

  • Once you register to attend DEMA Show, you can login to the Virtual Trade Show (attendee console)
  • From the Virtual Conference Platform, click the Virtual Trade Show tab and then “Matchmaking – Attendee” or the “Exhibitor List.”

How do I edit my profile in the Virtual Trade Show?

After logging into the attendee console, click the Update button in the My Profile box. Complete the fields and click Save at the bottom of the page. Our video, “Accessing Attendee Features”, includes how to update your profile in the Virtual Trade Show area: https://www.youtube.com/watch?v=T8crAEkJcj4&feature=youtu.be

How does Matchmaking and Messaging with Exhibitors work?

Watch our video, “Searching for Exhibitors in the Virtual Marketplace” to learn how to find and connect with exhibitors and sponsors that match your areas of interest: https://www.youtube.com/watch?v=uyyCmioVWP8&feature=youtu.be

More questions? Contact:
P: 703.683.8500 or 800.687.7469

info@demashow.com

 


DEMA Show Online Exhibitor Frequently Asked Questions

How do I set up my virtual profile?

Log in to the portal here using your company password. If you do not know your password, click Forgot your password? to have it emailed to you. Once you are logged in, click Booth Info to add information to your profile. Make sure to click the green Save button at the bottom to save your updates.

Exhibitor Registration:

We highly encourage your individual staff members to participate in the educational sessions at DEMA Show Online. Registration for the education series or our free trade show pass (includes some sessions open to all) are available at: https://demashow.com/registration

Please note that this will create a new set of login details separate from your company’s login details. Although staff will be able to access the messaging platform with their personal details, they will not have the full range of features as with your company details.

How does Matchmaking and Messaging with Attendees work?

For an instructional video, please visit: https://www.youtube.com/watch?v=DY4VyqrDJx8&feature=youtu.be.

To send messages on behalf of your company to attendees, please have your staff login to the exhibitor portal using your exhibitor login information. Multiple exhibit staff may use the same login.

You will be able to search for attendees once you are logged in as your company in the exhibitor portal.

Review your Attendee Leads: Your Leads list is comprised of attendees who have viewed your online profile or added you to their My Exhibitors list. Select the leads you would like to contact by clicking the star icon beside their name. The leads you select will be added to your My Attendees page.

Review your Attendee Recommendations: Your Recommendations are generated by the system based on the product interests of the attendee. Attendees with more product interest matches will have higher match percentage.

Send an Email: Click the envelope icon to send an email message directly to an attendee’s inbox. Their reply will be sent to your inbox. Track the messages that you have sent on the My Sent Messages page.

Request a Meeting: By clicking on the calendar icon, the appointment request tool will pop-up. Choose the time you would like to connect virtually with the attendee. Be sure the include the call details in the notes section. You can track your meeting status on your Appointment Calendar.

What if I run out of marketing messages or matchmaking invitations?

Additional marketing messages and matchmaking invitations may be purchased in increments of 25 through the sponsorship gallery at: https://www.demashow.com/DEMA20/Public/SponsorshipGallery.aspx

How do I add more features to my profile and maximize my exposure?

It’s not too late to increase attendee reach. Check out the sponsorship gallery here: https://www.demashow.com/DEMA20/Public/SponsorshipGallery.aspx

What if my time zone is incorrect in the Virtual Conference Platform?

  • Click the drop-down arrow next to your name at the top right of the page.
  • Click on My Account.
  • Choose time zone from the drop-down list.
  • Click Save Changes at the bottom of the page.

What browser do I need to view the conference sessions?

Supported browsers include Chrome (version 72+), Firefox (version 52+), Opera (version 63+), Safari (version 13+) and Edge Chromium (version 79+).

Further questions? Contact:
P: 703.683.8500 or 800.687.7469

exhibitor@demashow.com